The system will be rolled out across UTA's entire transit network and will involve the deployment of an Account-based Ticketing System, the replacement of TVMs, validators, and handheld inspection devices, as well as 8 years of hardware and software services with an option to extend.
The new fare collection system will allow riders to purchase and reload FAREPAY cards at retail stores and new TVMs, as well as pay for their fares with a mobile device, reducing boarding times. As an early innovator of Account-based Ticketing, UTA will continue to support sponsor-issued smartcards for travel. Additionally, the system will feature an online account management portal, enabling riders to easily manage their accounts, view transaction history, and purchase and reload fare cards.
UTA is investing in streamlining fare collection and improving overall efficiency through this project, ensuring its passengers enjoy a superior, seamless travel experience. The new system includes several advanced features, such as the use of barcodes, advanced mobile ticketing functionality, and real-time reporting and analytics, which will help UTA optimize its routes and improve operational efficiency.
“The hardware devices associated with our current system are very old and difficult to maintain due to the unavailability of replacement parts,” said Jerry Van Wie, UTA’s Fare Systems Program Manager. “We’re looking forward to a new and integrated fare system that is cost-effectively maintained by the team and highly valued by riders, system operators, & transit sponsors. All the new hardware devices, along with the mobile app solution, will be integrated with the new Account-based back-office system so that more riders can enjoy paying their fares with prepaid, reloadable accounts, using either FAREPAY cards or their smartphones as tokens.”
"We are thrilled to partner with UTA to provide their riders with a world-class fare collection system," said Daniel Terryn, CEO of Scheidt & Bachmann USA, Inc. "UTA has been on the forefront of Account-based Ticketing, and we are looking forward to working with such an innovative team.”